Bilingual Spanish Customer Service Rep
Company: VirtualVocations
Location: Wichita
Posted on: February 6, 2025
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Job Description:
A company is looking for a Bilingual in Spanish Customer Service
Representative I to provide support to health plan members and
providers.
Key Responsibilities:
Manage inbound inquiries regarding health plan benefits, claims,
and other healthcare-related topics
Document relevant information and communicate effectively to
resolve customer issues
Meet established performance goals in areas such as efficiency,
accuracy, and member satisfaction
Required Qualifications and Education:
Bilingual in Spanish and English
At least 1 year of call center experience
Ability to handle a heavy call volume of 50-100 calls daily
High School diploma or GED is required
Knowledge of managed care and health insurance programs is a
plus
Keywords: VirtualVocations, Wichita , Bilingual Spanish Customer Service Rep, Other , Wichita, Kansas
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